Privacy Policy
This Privacy Policy explains how Mooro Garden (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website (https://moorogarden.com) or communicate with us through email, WhatsApp, social media, or any other channels.
Information We Collect
Information You Provide
Personal Information:
When you interact with us—such as placing an order or contacting support—you may provide your name, email address, phone number, shipping address, and billing details.
Account Information:
If you create an account on our website, we collect your username, password, and preferences.
Order Information:
We collect details related to your purchases, such as items ordered, order quantities, and delivery addresses.
Contact Information:
If you contact us, we store your name, email address, phone number, and the content of your message.
Information We Collect Automatically
Log Data:
We automatically collect technical information such as your IP address, browser type, device details, operating system, referring URLs, and how you interact with our website.
Cookies & Tracking Technologies:
We use cookies and similar technologies to improve website performance, personalize your experience, analyze traffic, and enhance functionality.
You can manage or disable cookies through your browser settings.
How We Use Your Information
We may use your information for the following purposes:
To process, confirm, and deliver your orders.
To send order updates, confirmations, and shipping details.
To provide customer support and respond to inquiries.
To improve website functionality, products, and user experience.
To personalize and enhance your shopping experience.
To send promotional offers or newsletters (only if you opt in).
To analyze website performance and usage patterns.
To detect, prevent, or address fraud or unauthorized activities.
Sharing Your Information
We do not sell your personal information. However, we may share it under these conditions:
Service Providers:
We may share data with trusted third parties such as payment processors, shipping companies, analytics providers, and email service platforms to complete your orders and run our services.
Legal Requirements:
We may disclose your information if required to comply with applicable laws, regulations, or legal requests.
Business Transfers:
If Mooro Garden enters into a merger, acquisition, or sale of assets, your information may be included in the transferred assets.
With Your Consent:
We may share information with other parties if you explicitly authorize us to do so.
Data Security
We use industry-standard safeguards to protect your personal information.
However, no system can be guaranteed 100% secure. We encourage you to take reasonable precautions, such as:
Using strong passwords
Logging out when using shared devices
Children’s Privacy
Moorogarden.com is not intended for children under 13.
We do not knowingly collect personal information from children under this age. If we become aware of such data, we will promptly delete it.
Changes to This Privacy Policy
We may update or modify this Privacy Policy at any time.
All updates will be posted on this page, and the “Effective Date” will be revised accordingly.
We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, you may contact us anytime:
Email: Helpdesk@Moorogarden.com
Manager: Shayan@Moorogarden.com
Phone / WhatsApp: +33 751054854
Contact Page: https://moorogarden.com/contact-us
We respond within 15–30 minutes during business hours.
Company Details
Company Name: Mooro Garden
Address: 42 Rue Germain Defresne, France
Customer Service Email: Helpdesk@Moorogarden.com
Manager: Shayan@Moorogarden.com
Phone / WhatsApp: +33 751054854
Business Hours: Mon–Fri / 10:00 AM – 8:00 PM
Response Time: Within 24 hours